Web quality

Opquast, a big step for web quality


Your users systematically rate your website based on experience  : “this site is beautiful”, “this site is not fast enough”, “I like this site”.

Unfortunately, your analysis of user needs cannot be limited to such subjective assessments. A Web professional or a site administrator must provide a more precise and objective understanding of user expectations .

Opquast is a kind of compass that guides you through the different aspects of web quality and its intricacies. Opquast’s vision is simple: put the end user back at the heart of Web projects .

Opquast is a long-term collaborative project that has given rise to a repository of more than 200 good practices. No project is spared: content, navigation, accessibility, links, forms, images and media, specificities of e-commerce… And more technical questions: server and performance, code structure, security …

This global approach to the web, deeply centered on the human , is your ally to build a quality digital platform .

opquast, a big step for web quality

The notion of web quality according to Opquast

Understanding the usefulness of Opquast starts with understanding what web quality is .

Web quality is the ability to make your product or service (your digital platform) available to all users (whoever they are). It doesn’t matter the age, the culture, the material used, the handicap, the mother tongue of the users… In short, ALL the users without exception must be able to access your site and use it in the best conditions.

Web quality as defined by the OpQuast repository is not limited to the technical quality of the code, the performance of the site (in particular the speed of loading) or the design. Web quality is above all the ability to meet user needs . Be sure, Internet users prefer to use an “ugly” website if it meets their needs rather than a very beautiful but poorly designed site.

The relevance of the Opquast repository lies in its transversality. Web quality is a whole: ergonomics, accessibility, design, security, functionalities… It is transversal to all Web professions and extends to all levels of the project.

Opquast’s VPTCS model

The VPTCS model  encompasses all aspects of the user experience . It is a simplified representation of the five fundamental user requirements before (V), during (P,T,C) and after his visit (S) to a website

V isibility: he wants to find the site when he needs it;

 important as the visit itself.

Model-VPTCS-OpquastEach Web job/skill can be linked to one or more of these requirements, but the VPTCS model highlights a few priorities:

To optimize visibility  : referencing, positioning, web marketing and communication;

For the concept of perception : ergonomics, accessibility, navigation…

For the technical aspect : security, hosting,   performance, accessibility;

For content : writing, translation, editorial strategy, information architecture, and again accessibility;

For services : logistics, e-commerce, after-sales service, customer relations, etc.

The VPTCS model is the foundation of the knowledge assessed by the OpQuast certification.

An Opquast certificate?

The quest for user satisfaction is at the heart of the concerns in a digital project: it is objective n°1. The Opquast best practices repository, and more broadly the OpQuast user-centered vision , deserves our full attention. Thus, Opquast is also the possibility of passing a certification, a guarantee of your knowledge in terms of Web quality and good practices. The certification is quite accessible: €300 including tax with access to the guide and the test platform for 3 months (14-hour training in total).

From the project manager to the developer via the WebDesigner, all trades are concerned but the technical profiles leave with a considerable advantage.

The Opquast certification assesses knowledge of good practices as well as technical vocabulary, risks and the stages of a digital project.

If you use a service provider for your web project, we can only advise you to ask him about his knowledge of Opquast standards, or even about possible certification.

Small flat on this certification : it is finally quite easy to obtain!   The assessment is presented in the form of a multiple-choice questionnaire. If you dig into the guide, you easily get the minimum score of 500 points to get certified. What then of the real value of this more theoretical than practical certification?

It is also specified that the certification is divided into 5 levels (badges) from novice to expert. And an experienced web developer will have a hard time showing off their skills if they only get 500 po

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